We are here to help
Help for Indiana Navigators and Community Health Center staff
If you have an issue with a case not being processed properly, or if you’re not sure what your best approach to a problem might be - we can help.
IPHCA Medihelp is designed to help streamline communication processes and reduce barriers with FSSA and CMS. We have experienced staff available to assist you with a variety of issues.
Please complete the form below, giving as detailed a description as possible. We will review and get back to you as soon as possible.
Case specific assistance
If you would like to utilize Medihelp to receive case specific technical assistance, it is essential to have your applicant's authorization.
- Click here to download the pre-populated DFR 'Authorization For Disclosure Of Personal And Health Information' form
- You must have your applicant complete this form when they sign the A/R form.
- After you have completed the Medihelp assistance form below, please email your A/R form and the Authorization form to Jenny Walden.