Monday May 5, 2025
The Indiana Primary Health Care Association proudly presents
Navigator Monday (NM).
Navigators are the backbone of community health centers. One of the cornerstones of navigator training in the state of Indiana, Navigator Monday provides the most thorough training for community health center navigators and all those working in the Medicaid arena.
Navigator Monday is a one-day training event that brings together Indiana Navigators, Certified Application Counselors, SHIP Counselors, and Community Health Workers, and experts in insurance enrollment (Medicaid, Marketplace, and Medicare).
This day of learning will provide you with the tools you need - plus networking opportunities, and continuing education credit.
Submit your nomination form by April 7, 2025
Location:
The Founders Lodge at Camp Dellwood,
7201 Girl Scout Lane, Indianapolis, IN, United States
Date / Time:
Monday, May 5, 2025 / 8:00 am - 4:00 pm Eastern
Registration is open now!
Cost - $150:00 per participant. Click here to get started!
Topics we plan to cover:
- Economic Stability
- Neighborhood and Physical Environment
- Education
- Housing Insecurity
- Community, Safety & Social Context
- Health Care System
The day will consist of the following:
- Breakfast, Lunch, and Snacks
- Certification Renewals
- Networking
- Continuing Education Credit
Free Parking is available
Navigator Monday 2024 at Indianapolis ArtsGarden
Agenda
8:00 - 8:45 am - Check In / Breakfast
8:45 - 09:00 am - Opening and Welcome
9:00 - 11:00 am - Navigator Continuing Education Session
with Jenny Walden
CE Credits will be earned.
Jenny Walden is IPHCA Outreach & Enrollment Program Director with over 20 years of benefit enrollment experience, including health, dental, retirement plans, and other employer benefit programs.
11:00 am - 12:00 pm - Legislative Policy Update
with Julia Ketner, MPA
Get the latest update on the state and federal legislative happenings. Julia Ketner is Policy Director at IPHCA, a health policy specialist with a demonstrated history of working in public and nonprofit organizations.
12:00 - 1:00 pm - Lunch
1:00 - 2:00 pm - FSSA Panel
Participation panelists include directors of OMPP, FSSA, and DFR. This is an opportunity to get the latest update on Medicaid policy and procedures
2:15 - 3:15 pm - Recognizing, Revitalizing and Retaining Personal Wellness Interventions with Lyndsey White
This interactive session will focus on recognizing, revitalizing, and retaining personal wellness interventions to sustain long-term wellbeing. Lyndsey White is IPHCA Behavioral Health and SUD Director
3:30 - 4:00 pm
Navigator of the Year and Closing
Indiana Navigator Day
Monday 5th May has been proclaimed Indiana Navigator Day by the Indiana Governor, Mike Braun!
Click the image to see the full proclamation.
Navigator of the Year
Nominate your Navigator of the Year!
Since 2013, Navigators have helped Americans understand their health insurance options and facilitated their enrollment in health insurance coverage. This award recognizes Indiana’s Navigators who exemplify the best skills in patient-centered healthcare navigation.
The winner will be announced at our upcoming Navigator Monday on May 5th, and also recognised at our Annual Conference.
Please get your nomination forms sent in by close of business on April 7th, 2025
To give you some idea of the the qualities we are looking for in our Navigator of the Year, these are some actual testimonials from patients* and colleagues:
- “She was very kind, courteous, and super knowledgeable. She took the time to explain everything that my husband and I needed to know. She walked us through the process and I was able to get temporary coverage to address an issue that I was faced with. She ensured that all our needs were met and shared options available to us beyond her scope. I really appreciate her and all she has done”
- “She was beyond helpful to me, absolutely amazing! She was very knowledgeable and took the time to explain everything to me that I needed to know. She walked me through the process step by step ensuring that I had clarity on everything. She also checked to see if there was anything else that she could assist me with,”
- “Beyond her professional responsibilities, she demonstrates remarkable care and consideration for our patients. She collaborates with them to explore all available options and ensures they have access to resources that enhance their quality of life, including provisions from our clinic’s food pantry. Her compassion and empathy shine through, particularly in her interactions with our most vulnerable patients.
- “ On one occasion we had a gentleman visit the center for insurance assistance. He had late-stage cancer and lost his insurance as well as his job. He was told he could no longer receive his treatment until he had insurance to cover the costs. This patient had no need for connecting with a provider but simply needed help applying for insurance. She assisted him with the accelerated Medicaid application and the patient was able to continue his treatment without interruption. “
- “Many of our clients would be written off by most. They have addictions and criminal records. Many cannot read or write. They are the underserved of our society. She is a compassionate and caring person who sees her patients for what they are, human beings who need help. She always treats her clients with respect and compassion. Many of them stop in just to say hi, even when they do not need her services. She is a rockstar and I am grateful to have her as part of the team."
* Nominations by patients are weighted higher than co-worker nominations, but all nominations are welcome!
Please share the nomination form with anyone who you think might want to nominate.
Click image to view / download your nomination form
Please complete the application and return it - along with a headshot photo of the nominee - by April 7, 2025
via email to Jenny Walden: [email protected]
Kelli Fuller is a Care Manager at Hamilton Center, Inc in Terre Haute IN, and was awarded IPHCA’s Navigator of the Year 2024 for her tireless work advocating for and supporting the most vulnerable in our population.