If you would like to assist your community with Marketplace enrollments this fall you will need to register to do so no later than August 31, 2021.
There is not a cost associated with this certification and training is provided by CMS to do so. It does require your current Navigators to do individual training.
To start the enrollment process to become a CDO please apply here.
Not sure what the difference between a State Navigator and Certified Application Counselor is? Click here.
Special Enrollment Period ends Sunday, August 15.
Navigators have made some amazing progress in enrolling Americans in affordable coverage.
Here are some examples of how health centers are getting the word out about the SEP and offering enrollment assistance.
- Employing navigators and outreach and enrollment counselors dedicated to supporting patients in getting covered.
- Conducting enrollment appointments in-person, virtually, and over the phone.
- Using COVID-19 testing and vaccination events as opportunities to spread the word.
- Using their websites, social media, paid advertising, and print materials to raise awareness.
Here are some great tools to help get the word out.
- Healthcare.gov SEP 2021 communication materials: Includes toolkits and flyers in multiple languages.
- Communications Toolkit for SEP Weeks of Action: Includes messaging, drop in language, fact sheets, graphics and social media.
- Technical guidance for Marketplace stakeholders.
- Requirements and Best Practices for Assisters on Providing Remote Consumer Assistance: Information for navigators and certified application counselors providing remote help securely to consumers applying for and enrolling in Marketplace coverage.
- Guidance Regarding Training, Certification, and Recertification for Navigators and Certified Application Counselors in the Federally-Facilitated Exchanges: Covers certification and training requirements for anyone in these roles.
For further assitance or enquiries please contact Jenny Walden, IPHCA Outreach and Enrollment specialist