PY23 Assister Certification Training
PY23 Assister Certification Training is in full swing! Assisters are busy accessing the training site and completing their training to prepare for Open Enrollment. If you have assisters that are struggling, please have them review the materials at the following links.
- The Quick Reference Guide: FFM Registration with ID Verification for Assisters
- Plan Year 2023 FFM Assister Certification Training: (slides) (video) (transcript)
- Your assister ID number will be validated against what your organization has on their official roster. The Assister ID Validation Guide provides directions and troubleshooting for these steps: How to Successfully Validate your Assister ID Number
We have moved our webinar platform over to REGTAP. Please encourage your CDOs to register for our webinar series and attend our webinars. They only need to register once for the series. Go to regtap.cms.gov and select “Training Events”, then select “Marketplace Assister Webinar Series”.
If you do not have a REGTAP account, please visit regtap.cms.gov and select “Create an Account” before registering for the series.