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Careers at IPHCA
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IPHCA is currently recruiting for the following full-time position - Outreach and Enrollment Specialist:

The Outreach and Enrollment (O/E) Specialist reports to the Finance and Operations Program Director and supports a broad range of activities related to supporting Indiana’s Community Health Centers (CHC) O/E needs and demands for technical assistance and trainings

Primary responsibilites:  supporting new assisters in FQHCs and other IPHCA membership; developing training materials and assisting with training and certification for enrollment professionals; providing ongoing technical assistance to community health centers and IPHCA membership; contributing to the processes of developing and delivering mass communications; managing listserv communications including newsletters and invitations; sent to membership; coordinating efforts to develop, deliver and plan face-to-face/web-based trainings and events; evaluating member satisfaction, updating IPHCA staff and board regarding O/E program development and facilitating strategic program planning; collecting and analyzing data to support the O/E program and as requested by HCs; ensuring that health centers have timely and necessary information about Indiana’s consumer assistance training requirements and rollout of new affordable insurance options; providing education and expertise on coordinating health center O/E activities with other consumer assistance efforts in Indiana; maintaining and building relationships with state and federal stakeholders; and serving as IPHCA’s coordinator for special populations.

Bachelor’s Degree and certification as a Certified Application Counselor and Indiana Navigator are required.  The position also requires the ability to prioritize and organize tasks, effective verbal and written communication, critical thinking, problem solving, strategic visioning, oral, and written communication skills, working knowledge of CHCs and their role in the communities they serve, the Patient Protection and Affordable Care Act (PPACA), Qualified Health Plans (QHPs), Indiana Health Coverage Programs, charity care programs, and other health coverage options, proficiency with Windows operating systems and Microsoft Office software ,with emphasis on Excel and PowerPoint, and demonstrated customer service orientation.

EOE.  Please fax resume to (317) 630-0849 ATTN: HR, or e-mail to, Subject: O/E Specialist Search. Resumes will be accepted until the position is filled. No inquiries by phone please.