What is Outreach & Enrollment?

Outreach & Enrollment is a national initiative to spread awareness about the Patient Protection and Affordable Care Act (ACA), to increase the number of insured Americans. The ACA was passed by the Obama Administration in 2010, becoming law in 2013.

Why is having access to health insurance so important?
Insurance affords Hoosiers a financial blanket to obtain medical services. When a Hoosier does not have health insurance their ability to receive health care is limited due to financial burden.

Indiana Navigators
Navigators are individuals licensed by the State of Indiana specifically to provide unbiased and free advisory services to all Hoosiers, to assist with enrollment into Medicaid.  Many times these individuals are also Certified Application Counselors (CAC’s assist with MarketPlace) SHIP Counselors (Medicare enrollment) and Community Health Workers (CHW). They are often times found in Community Health Centers, Hospitals, Schools, etc.

The staff at IPHCA understands the importance of Hoosiers having access to health coverage and collaborates in all parts of the health care process. This includes providing training to navigators and other enrollment personnel and the community at large. Our Outreach & Enrollment division is committed to working with all Hoosiers to ensure that every Hoosier has access to affordable and comprehensive health coverage.

IPHCA Outreach & Enrollment is led by
Jenny Walden, Indiana Navigator, CAC, SHIP, CHW

Jenny Walden has over 20 years of benefit enrollment experience, including health, dental, retirement plans, and other employer benefit programs. In the last 10 years, Jenny has developed Outreach & Enrollment teams within Federally Qualified Health Centers.

Contact Jenny

Upcoming O&E Events

October 08
IPHCA 2024 logo
12:00am - 11:59pm EDT

IPHCA Annual Conference 2024

Four Winds Casino South Bend
More Information

Recent O&E resources

Most recent resources See all
Posted July 4, 2024

IPHCA Monthly July 2024

In IPHCA Monthly for July 2024, we bring you a…

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Posted June 17, 2024

CDO Application Open Season

We are pleased to announce the Certified Application Counselor Designated Organization…

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Press Release
Posted April 25, 2024

HHS extends the SEP to November 30th 2024.

This extension will help consumers who are transitioning from Medicaid…

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Posted January 26, 2024

Latest Enrollment Figures for Medicare, Medicaid, and Children’s Health Insurance Program (CHIP)

The Centers for Medicare & Medicaid Services (CMS) released the latest…

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Posted January 17, 2024

Insurance FAQs videos

We have created an updated set of short explainer videos…

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Posted December 6, 2023

IPHCA Monthly – December 2023

Our regular roundup of news, resources, events and training is…

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Find out more about our work below

If you have an issue with a case not being processed properly, or if you’re not sure what your best approach to a problem might be - we can help.

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Click here to find out more about Navigators and Counselors

Click here for a set of handy marketplace user forms - application, household compositon, tax questions and more - that you may find useful.

Useful forms to help with Medicaid applications will be added here

Click here for a selection of short video explainers for some common insurance terms.

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