Monday May 11, 2026
The Indiana Primary Health Care Association proudly presents
Navigator Monday (NM).
Navigators are the backbone of community health centers. One of the cornerstones of navigator training in the state of Indiana, Navigator Monday provides the most thorough training for community health center navigators and all those working in the Medicaid arena.
Navigator Monday is a one-day training event that brings together Indiana Navigators, Certified Application Counselors, SHIP Counselors, and Community Health Workers, and experts in insurance enrollment (Medicaid, Marketplace, and Medicare).
This day of learning will provide you with the tools you need - plus networking opportunities, and continuing education credit.
Location:
The Founders Lodge at Camp Dellwood,
7201 Girl Scout Lane, Indianapolis, IN, United States
Date / Time:
Monday, May 11, 2026 / 8:00 am - 4:00 pm Eastern
Topics we will discuss:
- Policy Updates,
- CE Credits *pending IDOI approval
- Motivation Interviewing
- FSSA Panel
- Networking
For full details and to register at Eventbrite, click here
Tentative agenda:
Monday, May 11, 8 am to 4 pm
Founders Lodge, 7201 Girl Scout Lane, Indianapolis, IN 46214
Morning
7:30 Check In
8:30 Breakfast
9:00 CE Credits *pending approval from IDOI
11:00 FSSA Panel
12:00 Lunch
Afternoon
1:00 Motivation Interviewing
1:00 Policy Update
3:00 Final Announcements / Navigator of the Year
*Times and Order of Events Subject to Change
Nominate your Navigator of the Year!
The Navigator of the Year Award is presented in May every year at our Navigator Monday training day.
Since 2013, Navigators have helped Americans understand their health insurance options and facilitated their enrollment in health insurance coverage. IPHCA’s Navigator of the Year Award recognizes Indiana’s Navigators who exemplify the best skills in patient-centered healthcare navigation.
Navigators specialize in assisting the community, patients, families, and caregivers with Medicaid enrollment and overcoming barriers to receiving care, and facilitating timely access to clinical services and resources.
This includes, but is not limited to:
- Reducing barriers to care (which may include patient-centered, provider-centered, or health system-centered barriers) by:
- Assisting in accessing Medicaid enrollment and available resources to overcome barriers on-site or by formal referral and/or:
- Creatively helping with gaps in the available resources to overcome barriers - Improving access to and timeliness of health care services regardless of a patient’s ability to pay.
- Providing vital support and guidance for timely access to the care system.
- Making the system more transparent, increasing coordination among doctors, and improving quality of care.
- Helping patients and their families find support resources for health-impacting life issues such as food and housing insecurity, transportation,
While working the technical side of the role, this person must also possess passion, dedication, empathy, effectiveness, integrity, resilience, and impact. A worthy advocate should demonstrate a deep commitment to their community and a strong focus on removing barriers.
Krista French of NorthShore, 2025 Winner of Navigator of the Year, with Jenny Walden
Read about Navigator Monday 2025 , including all the nominees' citations here
Nomination Process
Nominations will be accepted from patients, caregivers, peers, supervisors, and colleagues who have worked directly with the navigator and experienced or observed the benefits of the navigation process.
Timing
Nominations may be submitted through April 10, 2026. Nominees will be recognized, and the winner will be announced, during Navigator Monday on May 11, 2026, and recognised at the 2026 IPHCA Annual Conference.
Award Criteria
To be considered for this award, the following criteria must be met:
1. Navigation services must have occurred within the last two years.
2. Outstanding patient-centered care must have been provided with demonstrated outcomes.
Selection Process
The Navigator of the Year will be selected by a committee comprised of IPHCA staff.
Nominations must be received by close of business on April 10, 2026 to be considered.